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How Our Service Work?

FortMillConnect.com

 Due to high demand, Move Around Transportation DBA FortMillConnect.com  primary focus is Fort Mill SC, Tega Cay SC, Rock Hill SC and Charlotte Airport Area. We also can accept reservations for Transfers to and from Columbia, Greenville–Spartanburg and Charleston airports, this request are subject to availability. We promise, if there is availability for your scheduled travel date/time and location we will confirm and book the reservation for you.


How our service work?


After you submit your request via online reservation form or via SMS (text message with word “TAXI”) to 704-800-4444 you will receive an acknowledgement email or SMS for your booking. You will also receive a phone call from us the day before your trip to confirm any details. Your driver will be waiting for you 5 minutes before pick up time at your pick up location. If your reservation is outside of our service area (Fort Mill and Tega Cay) we will calculate your price (best price guarantee) and will let you know before your ride is confirm. Please call us to cancel or change your reservation.


Passenger Limit


Six (6) passenger limit per reservation per vehicle. Please call Us at (704) 800-4444 or 718-866-6566 if you need additional vehicle for a larger group.


Luggage Limit


  • For group of up to 3 passengers two (2) full sized bags per person limit.
  • For Group of up to 6 passengers one (1) full sized bags per person limit. 
  • An additional fee may be charged for each full sized bag which exceeds this limit. 

If you have large cardboard boxes or containers, or more luggage them our limit, please call us to pre-arrange additional transportation for your baggage.


Non Regular Hours Fee


Our Normal Service hours: 

Mon-Fri 6am - 11pm. 

Sat & Sun 6am-11pm

  • If you reservation is outside of our normal Service hours, we will charge additional $8 fee for pick up/drop in our service area (Fort Mill and Tega Cay to CLT).
  • If you reservation is outside of our normal Service hours and pick up/drop is outside of our service area, we will charge additional $15 fee.


Out of Service Area

 

If you your reservation with a pickup/dropoff location outside of our Fort Mill SC service area, prices may vary based on your pick up/drop off location. 

Charlotte Airport Pickup Location

Due to construction activities at CLT Airport and heavy traffic at the Arrival level, our driver will pick you up curbside at Departure level (second floor) to provide you with quick and safe pick up.


Refund on Cancellations


We require at least a 24 hours notice of cancellation. We do not offer refunds If your trip is prepaid and you cancel less than 24 hrs prior to pick up time.


Our Service hours and Reservation Info


Speak to our Dispatcher available from 8am to 9pm. Our Airport service regular operating hours are from 6am to 11pm Mon - Sun. Please note due to a high demand reservations for services on the following holidays can not guarantee same price as regular dates and are subject of availability : 

  • Independence day, 
  • Thanksgiving Day 
  • 24th, 25th, 31st December
  • January 1st.

Wheelchair Accessibility


We do apologize for the inconvenience that this may cause you, but unfortunately our vehicles are not equipped with wheelchair accessible equipment at this time. We may recommend to you third party service.


Additional or Special Requests


We will try to accommodate any reasonable requests, but we will reserve the right to refuse any request for any reason. You can request if need it but, we do recommend that you travel with the appropriate sized child seat, for safety reasons of your child. We do allow service animals.


Denial of Service


Our main priority is the our passengers safety. We may refuse service to any disruptive passenger that may cause safety risk to the other passengers and our drivers. 

We may refuse service to people that never show up for pick up without notice.  


Gratuity

 

If you believe that your driver provided you with courteous and excellent service then please feel free to leave gratuity. Tip is appreciated by our drivers. Gratuity is an addition to the basic price for the service.. You may also send us comments about your experience and like our service on our Facebook page.

Best Airport Rate Service for Fort Mill & Tega Cay Area

 Service that operates much like Uber and Lyft but much cheaper. We Service Fort Mill, Tega Cay and Rock Hill Areas. We provide qulity and affordable Transportation.   

Airport services